We're Here to Help You

Royâl Caribbéan's dedicated helpline is available 24/7 to assist you with any questions or concerns about your cruise vacation. Our team of experts is ready to provide the support you need.

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How Can We Help You?

Emergency Assistance

Immediate help for urgent matters during your cruise. Our emergency team is available around the clock.

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General Questions

Get answers about bookings, onboard services, itineraries, and more from our knowledgeable staff.

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Reservation Support

Need to modify your booking or have questions about your reservation? We're here to help.

Reservation Help

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Frequently Asked Questions

What are your cancellation policies?

Cancellation policies vary based on cruise type and timing. Generally, cancellations made more than 90 days before departure receive a full refund.

What documents do I need to board?

You'll need a valid passport (for most itineraries), boarding pass, and any required visas. Check our travel documentation page for specifics.

Do you accommodate special needs?

Yes, we offer accessible staterooms and facilities. Please notify us of any special requirements when booking.